I came to Brush & Floss as a white knuckle patient. Our old family dentist, while a great technical dentist, had a heavy hand. I truly felt battered and bruised after every procedure.  I believed it was that I was overly sensitive. Dr. Hoos had been a personal friend, and I wasn't sure that I should inflict myself upon him.  We discussed my dental issues and he agreed to see me as a dentist. Since then I have had many procedures from cleanings to old fillings replaced, crowns and even an implant. I have been amazed by change in care -- no white knuckles. Everyone at Brush & Floss, office staff, hygienists and dental assistant have been welcoming, professional and personable.